# SOP: [PROCESS NAME]

**SOP ID:** [SOP-001]
**Owner:** [NAME, ROLE]
**Version:** [1.0]  |  **Last reviewed:** [DATE]  |  **Next review:** [DATE]

## 1. Purpose
[One sentence: what this process achieves and why it matters.]

## 2. Trigger
[The exact event that starts this process. Example: "A new client signs the contract."]

## 3. Done when
[The exact result that ends it. Example: "Client has login details and a kickoff call is booked."]

## 4. Who does what
- **Does the work:** [ROLE]
- **Checks the work:** [ROLE]
- **Ask when stuck:** [NAME, CHANNEL]

## 5. What you need before you start
- [Tool or login]
- [File, template or link]
- [Information you need from someone else]

## 6. Steps
1. [Verb + object + where. Example: "Create the client folder in Drive > Clients."]
2. [Next step]
3. [Next step]
   - If [CONDITION]: [DO THIS]
   - Otherwise: [DO THAT]
4. [Next step]
5. [Next step]

## 7. Quality check (pause point)
Before you mark this done, confirm:
- [ ] [Critical check 1]
- [ ] [Critical check 2]
- [ ] [Critical check 3]

## 8. Common mistakes
- [Mistake people make] > [How to avoid it]
- [Mistake people make] > [How to avoid it]

## 9. Example of a finished result
[Link to a real, good example, or a screenshot.]

## 10. Change log
| Date | Version | What changed | Who |
|---|---|---|---|
| [DATE] | 1.0 | First version | [NAME] |